CHINESE NEW YEAR SHIPPING NOTICE

Due to the Chinese New Year holiday, shipping will be paused from Jan 20th – Feb 9th. During this time, shipping and tracking updates will be less frequent. We expect services to resume as normal from Feb 9th.

PRE-ORDER SHIPPING DATES

Most Youtoozz are pre-order items. Meaning after purchase your Youtoozz are made and quality inspected to ensure they are perfect before they depart and go into transit.

All pre-order shipping dates are listed at the top of the descriptions on each product page. If there is no shipping date listed, it means that Youtoozz is currently shipping.

The dates on each product page are estimates for when we expect the Youtoozz to depart from our warehouse – they are not delivery dates. As we ship most items worldwide, delivery dates can vary depending on your region.

To get an estimated arrival time for an item you’re waiting for or plan to order, please check out our new page:

🔍 Find My Youtoozz

If you need help with your order, please contact [email protected]

TRACKING

Our tracking systems provide you with a tracking link the moment your order is ready for pick-up by our shipping carriers, allowing you to track your Youtoozz end-to-end.

We will send you an email titled “A shipment from order #XXX is on the way” containing your tracking number.

During the 20-30 business day transit period, it is normal for your tracking link to not frequently update as your package is on the way. Once your local courier has received your package, tracking updates will appear more often.

You can track your order by entering your tracking number on one of the below links:

TRANSIT TIMES

NOTE: 

• All Youtoozz items are shipped from our warehouse in Shenzhen, China unless stated otherwise.
• Transit Times are estimated from when a package departs China, not when the shipping label is created.
• For all other countries/regions not listed above, transit times are generally 20-30 business days but may take longer due to the customs clearance process.

SHIPPING PRICES

NOTE: 

• From Dec 10 2024, all vinyl figure shipping is $7/figure.
• * 6in/9in/1FT plushie shipping to the US is $7/plush for all releases from Oct 18 2023.
• * Due to licensing restrictions, the Appa Mug shipping fee is $7 for US, $10 for UK/AU, $15 for CA/NZ.
• Shipments outside of the US may incur additional customs charges. Additionally, EU orders can be subject to further local import duty and taxes. These differ by country and are the responsibility of the customer.
  

SHIPPING & LICENSING RESTRICTIONS

Restricted Regions (All Products)

We cannot ship Youtoozz products to these regions at this time:

Åland Islands, Aruba, Ascension Island, Bahrain, Bahamas, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brunei, Ecuador, Faroe Islands, French Polynesia, Honduras, Iraq, India, Jordan, Kazakhstan, Kosovo, Kuwait, Macao SAR, Moldova, Nepal, North Macedonia, Peru, Tristan da Cunha, Botswana, Cambodia, Georgia, Ukraine, Liechtenstein, Maldives, Mauritania, Mauritius, Namibia, Nicaragua, Oman, Panama, Trinidad & Tobago, Türkiye, Andorra, Montenegro, Russia, Jersey, Santa Cruz de Tenerife, Las Palmas, Canary Islands, Dominican Republic, Saint Pierre et Miquelon, Iran, Greenland, Fiji, Isle of Man, Venezuela, Guyana, Kyrgyzstan and Guernsey

Restricted Regions (Plush & 1FT Vinyl) 

Due to shipping limitations, we cannot ship our plushies or 1FT vinyls to these regions at this time:

Argentina, Belarus, Antigua & Barbuda, Botswana, Cambodia, Colombia, Chile, Costa Rica, Georgia, Guatemala, Lebanon, Liechtenstein, Taiwan, Andorra, Brazil, Iceland, Israel, South Africa, Uruguay, Ukraine, Faroe Islands, Pakistan, Indonesia, Singapore, Saudi Arabia, UAE, Uzbekistan, Vietnam, Qatar, Morocco

Bora Karaca Plush (9in)
The Bora plushies only ship to the following regions at this time:

Canada, New Zealand, Thailand. South Korea, Albania, Armenia, Australia, Austria, Belgium, Bulgaria, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Vatican City, Hong Kong SAR, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, United Kingdom, United States, Indonesia, Philippines, Singapore, Vietnam

Minecraft Collection

Due to licensing restrictions, the Minecraft Collection only ships to the following regions at this time:

Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United States, United Kingdom

Marvel Collection

Due to licensing restrictions, the Marvel Collection only ships to the following regions at this time:

Albania, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Vatican City, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, United Arab Emirates, United Kingdom, United States

Arcane Collection

Due to licensing restrictions, the Arcane Collection only ships to the following regions at this time:

Vinyl: Brazil, Belgium, Canada, Chile, China, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Saudi Arabia, South Africa, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States, Argentina, Australia, Austria

Plush: Brazil, Belgium, Canada, China, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States, Australia, Austria

Hasbro Collection

Due to licensing restrictions, the Hasbro Collection only ships to the following regions at this time:

Vinyl: The  United  States,  Canada,  Mexico,  Austria,  Australia,  Belgium,  Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovania, Spain, the United Kingdom, Chile, the United Arab Emirates and Sweden, Japan and Singapore

Plush: The  United  States,  Canada,  Mexico,  Austria,  Australia,  Belgium,  Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovania, Spain, the United Kingdom, Sweden, Japan and Singapore

Dorohedoro Collection

Due to licensing restrictions, the Dorohedoro Collection only ships to the following regions at this time:

United States, Canada, Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, United Kingdom, Sweden
 

The Exchange Exclusives

The Exchange Exclusive Flocked Ghost Face and Black and White Godzilla The Destroyer vinyl figures are only available at the following store locations:

Show Locations

EXTRA

Generally, the processing time for non-pre-order items is 5-7 business days. If you are buying more than 3 Youtoozz in one order or have a mix of vinyl and plush / pre-order and non-pre-order items in one order, processing time may increase by a few extra days. 

Customs, local holidays, natural events or ground/postal strikes may cause shipping delays. Youtoozz is not responsible for shipping delays resulting from these events.